Webhook Retry Policies

If a webhook POST to a server does not return a 200 Success, the following policies define the period of time and frequency that we will resend the POST until a 200 Success response is received or the last retry is reached.  See the retry priority level for each topic here.

Critical retry policy

Retry Number Interval
(relative to last retry)
Interval
(relative to original attempt)
1 15m 15m
2 45m 1h 
3 2h  3h 
4 3h  6h 
5 6h  12h 
6 12h  24h 
24h  48h 
24h  72h 

Important retry policy

Retry Number Interval
(relative to last retry)
Interval
(relative to original attempt)
1 1h 1h
2 2h 3h 
3 4h  6h 
4 18h  24h